Lucyslabyrinth.co.uk Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, register or make a purchase from Lucyslabyrinth.co.uk

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We do this to enable us to provide the best service and have an intelligent approach to how our site is used and what improvments we can be made to offer you the best customer experience.

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

– “Google Analytics”, “events” and “pixels” that records traffic-related information and how you interact with the site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, paypal email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

We mainly use the Order Information for invoicing purposes.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/terms-conditions/.

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We are hosted by an internet provider and our software from another provider. Due to our own security we won’t divulge those details. They adhere to all GDPR policies and will only be disclosed under extreme circumstances. They may at time to time for technical support access the website. This is done under a strict policy of passwords and password changes upon completion of any technical support. They do not access any part of a users account unless there are mitigating circumstances for example a security issue to the website.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

If you decide to sign up to our newsletter we may from time to time we may send you new product information based on your previous spending habits. Customers and Vendors. We will only ever do this if you have signed up to the newsletter and will never email unless product, account. or order related issues. The following links are for information and we are not responsible for the content of these links.

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at – http://optout.aboutads.info/.

PRODUCT ENQUIRIES

All of your products have the option for customers to directly contact you the Vendor regarding orders or potential orders. We Lucyslabyrinth.co.uk are in no way repsonsible for the content of these messages. Once an order is placed it is securely processed through Lucyslabyrinth.co.uk and our providers as described. Any correspondance between you the Vendor and the Customer are your responsibilty. By this we mean you cannot discuss taking the transaction privately or ask for any details without gaining permission. We don’t see these messages unless we suspect misuse. This is entirely your responsibilty as Vendor or Customer. We aren’t liable in any way for this correspondance. If we suspect a breach in anyway your account will be investigated removed or reported where appropriate.

ORDER DETAILS

We Lucyslabyrinth.co.uk process orders securely. We retain all order information for analysis purposes and also to protect both Vendor and Customer for a period of 12 months. This information is only used by ourselves and Paypal as our secure payment provider under their own privacy policy.
You can view Paypals Privacy policy here https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SOCIAL MEDIA SHARING

Due to the nature of Lucyslabyrinth.co.uk we offer a vast range of sharing buttons so you can optimise your sales potential. If you choose to use them you are confirming that you agree to the individual social medias Privacy Policy not ours.

EXTERNAL ADVERTISING

We sometimes want to share offers with you and will have advertisements on our website. We do this as we all love a bargain! as specified in our terms and conditions we hold no responsibilty once re directing from our website to any external companies policies.

YOUR PAYMENT INFORMATION FOR VENDORS

When you register your shop as a Vendor you will be asked to submit your Paypal email address. We hold this information to process your payments securely with Paypal. This information is held for as long as you hold an account with us/And or up to a month after an order has been placed upon an account deletion request. This is to protect both parties Vendor and Customer in the event of a dispute. The details will be archived and deleted within the 30 day period.
You can view Paypals Privacy policy here https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy

YOUR PAYMENT INFROMATION CUSTOMERS

When placing an order we will ask for your payment details for paypal. We don’t see any financial information as Paypal securely process the payments.
You can view Paypals Privacy policy here https://www.braintreepayments.com/en-gb/legal/braintree-privacy-policy
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for 12 months unless and until you ask us to delete this information.

MINORS

Due to the nature of our site we don’t currently adopt an age restriction programme. There are many young budding entrepenuers so we don’t discriminate on age. However we do insist that all of our customers agree to the terms and conditions before becoming a vendor.

Terms & Conditions

YOUR DATA AND RIGHTS

We protect your data and implement the appropriate security protocols. This is and has always been our priority. Whilst we implement and maintain these services correctly we cannot be held responsible for the good faith we put in these third party services and will not be held liable for any breach occuring from the security providers we use.
You have the right to ask us to remove, amend or change your personal information at any time using the contact details below. Please note service engines cache pages of all sites. This means they take a digital photograph that can but not neccessarily still show for upto 24 hours after deletion. Once your changes have been done by ourselves we have no control over the potential period your page may still show on a search engine. It won’t be available by searching Lucyslabyrinth.co.uk internally.
In our terms and conditions we state that once your shop and products have been uploaded, we reserve the right to use them for marketing purposes. Also it clearly states that you have taken full responsibility for your uploaded products via a secure device.
We responsibly from time to time may use your store and products to responsibly market you the Vendor and us Lucyslabyrinth.co.uk. If at any time you decide to delete your account we will do this for you. We cannot guarantee that if your products have been used in an appropriate marketing campaign that they can be traced back and deleted. Your account will be but we cannot take responsibility for all marketing campaigns from the past or the future.
We do always suggest that as a matter of precaution you can watermark your pictures for any purposes either with us or any other platforms you may use.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
We have always and always will continue to value your data as our highest priority. We have endeavoured to document the new policies and will continue to renew or review at regular intervals. By using this website Lucyslabytrinth.co.uk you agree to the policy and and are happy with the transparency.
Lucy’s Labyrinth and the General Data Protection Regulation (GDPR)
Lucyslabyrinth.co.uk is the Data Controller of this website

CONTACT US
All enquires to me made to admin@Lucyslabyrinth.co.uk
Improtant note we use Social media sites to market and interact the Labyrinth. We will only accept messages as general enquiries on these platforms. We will only accept account related enquiries via our secure email server admin@lucyslabyrinth.co.uk